FAQ
- Where is the THEN PARIS boutique located in Paris?
Our boutique is in the 7th arrondissement of Paris, just steps away from the Eiffel Tower. You can find the full address on our Contact page. - Do you only sell cashmere clothing?
We specialize in high-quality luxury cashmere garments, but we also offer a curated selection of silk, viscose, and merino wool pieces for a complete and refined wardrobe. - Is THEN PARIS cashmere made in France?
All our designs are created in Paris and crafted in Italy by skilled artisans in renowned workshops with exceptional craftsmanship. - Can I shop online?
Yes, our full collection is available on our official online store with fast shipping in France and internationally. - How do I care for a cashmere sweater?
We recommend hand washing in cold water or using professional dry cleaning. Avoid spinning and always lay flat to dry to maintain shape and softness. See our dedicated [Cashmere Care Guide page]. - Do you offer returns or exchanges?
Yes, you have 14 days to return or exchange your order, in accordance with our customer satisfaction policy. - Can I try on the items in the boutique?
Absolutely. Our team welcomes you in-store to help you try on our styles in an elegant and welcoming setting. - Is cashmere suitable for summer?
Yes, our Summer Cashmere Collection features lightweight cashmere perfect for cooler evenings or temperate climates. Explore our Summer 2025 collection.